Problem:
Why is my PDF's not converting?
Solution:
In
order to convert PDF files for outbound faxing, the RightFax server
must be licensed for the PDF module. If you are not licensed and would
like more information, then please contact Advantage Technologies Inc at (866)
730-1700.
If you are licensed please follow the steps below to verify setup.
Contact the RightFax Experts for your support related issues
- Open Enterprise Fax Manager (EFM)
- Select your ServerName (TCP/IP) on the left-hand side
- In the bottom right, you will see a list of RF services. Double-click "RightFax WorkServer(#) Module"
- Select one of the workserver from the left menu (preferably #3)
- Highlight "Postscript" from the list and click "OK
