RightFax Error 1392 - Client Install

Problem:
When you attempt a Print-to-Fax function from the client, Error 1392 message appears.

• You are not allowed to perform a client installation or use the Print-to-Fax capability

RightFax Printer Errors Message Appears:

Failed to create FaxCtrl printer: RFMSIAdd2 returned 1392:

Cause:

The printer configuration is set to Microsoft Windows, not RightFax.

Solution:

1. Click on the printer icon (located on the taskbar)
2. Go to the Printer Configuration
3. Select the RightFax Printer
4. Change the drop-down box to RightFax (instead of Windows)

Contact the RightFax Experts for your support related issues